Reset your Account Password
Forgotten your password?
This can happen to anyone and password security is important so please always keep it safe. We do not recommend storing passwords in the browser or on pieces of paper and suggest that you rather use a secure password manager. Search in Google or look at this article for some suggestions and an app that suits you (https://fossbytes.com/best-free-password-manager-software/)
 GET THE RESET PASSWORD LINK
Click on either the “Account details” or “Log In” links on the top menu and you will be directed to the accounts page.
Click on the “Lost your password” link underneath the Log in box
Input your registered email address and click on “Reset Password”
The system will send a reset mail to the address :
Tip: check your Junk mail folder in case the mail has been placed in there.
 RESET THE PASSWORD
The email will contain a reset link “Click here to reset your password”. Click on this and you will be directed to the password reset page on the site.
Enter and Re-enter a new STRONG password as per the site guidelines (Your password should be at least twelve characters long and include upper and lower case letters, numbers, and symbols like ! ” ? $ % ^ & ).)
Click on “Save”
You will be directed to the account page and advised that the new password is in effect.
Login using your email and the new password as normal.
Kindly refer to the T&C – Password and security section on the website about your responsibility to the safe keeping of your password.